Dialogue model from Crucial Conversations • Agile Coffee

The Dialogue model is a key component of the “Crucial Conversations” methodology developed by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler. Crucial Conversations is a framework and…

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Crucial Tools for Talking When Stakes are High, Third Edition. Professionally spiraled and resold by a third party. This spiraled book is not

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition