My Local Panera Has a Culture of Door Opening – Smuggling Grace

A Panera Bread Restaurant (not my local one). Photo: Shutterstock. I've made this observation multiple times over the last year, and I experienced it again last night:My local Panera Bread has a culture of people holding the door open for each other.The staff doesn't do this, though they're very kind too. The customers often open…

Panera's Experiment in Human Nature: Let Customers Decide What to Pay

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