Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler, Paperback

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Crucial Conversations: Tools for Talking When Stakes are High (2005)

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) eBook by Kerry Patterson - EPUB Book