Crucial Conversations - Creating Positive Relationships

#8220;It’s not WHAT you’re saying that makes people defensive, but WHY they think you’re saying it.”-Joseph Grenny (Yes, even your teen!) Are there moments in life that matter more than others? Can you tell the truth and still keep a friend, or still maintain that relationship? Researcher and author Joseph Grenny says the answer is […]

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Crucial Conversations - Creating Positive Relationships

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